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Integrated Terminal Services

As Global Port Holding, we created Global Ports Services Med in 2019 to create an integrated services package that we can offer to cruise lines in all the GPH ports, as well as other ports around the world. Through GPSM, we handle everything for our business partners as a one-stop-shop, orchestrating all the operations, create synergies and offer reasonable prices.

The focus is on having the most efficient, flexible and value-adding operations at each port. We provide our services directly to cruise lines, passengers, cruise ships and crew, as well as working with destination stakeholders such as retailers, office tenants and third-party service providers. We also serve ferries and super- and mega yachts in some ports.

Our focus is to deliver a great experience at every port for every passenger, crew and ship. A well-invested terminal complemented by the provision of a portfolio of services will play an important role in passenger satisfaction with both the port and destination.


Ground Services

Terminal staffing
Signage arrangement
Check-in services
Luggage management
Passenger services (transfers & hotel)
Holding locations
Hotel reps.

Terminal Services

Passenger & luggage security screening
Non accompanied luggage security screening
Provisions security screening - K9
Luggage handling
Gangways & PBBs
Pier Activities coordination
Shopping Area - Duty Free
F&B Services
GIC: Guest Information Center


Provisions loadings
Forklifts & stevedores
Cranes & cherry pickers
Special loading operations

Last Mile Logistics

Bonded warehouse in the terminal
Customs clearance
Crew mail management in the terminal
Deliveries and landed goods management

Port Agency

Cruise Lines representation and administrative formalities
Coordination of marine & port services (mooring, pilots, towage, Marpol, provisioning)
Crew Services (Visa, Transfers & Hotel arrangements)
Medical Services

  • Virgin Vogaye Portfolio Desktop
    Virgin Voyages

    We signed a contract with Virgin Voyages to provide range of services to all their cruise ships in Spain Mainland, Balearic Islands and Portugal for 2022 and 2023. We became the one point of contact for all all operations as we provide and manage an encompassing range of services either directly or via third parties, including stevedoring, port agency and crew services.